Returns & Refunds policy
At Scientific Scripter, we are dedicated to providing our customers with top-quality services. If, for any reason, you are not fully satisfied with our offerings, we have a clear and fair refund policy in place.
Eligibility:
Refunds are applicable under specific circumstances, such as when the delivered services do not align with the agreed-upon specifications or fail to meet the provided guidelines.
Refund Request:
To request a refund, kindly contact our customer support team within 5 working days from the date of service delivery. We will review your request promptly and handle it with the utmost consideration.
Non-Refundable Services:
Please note that certain services, such as customized or time-sensitive projects, may not be eligible for refunds. We encourage you to review your service agreement or reach out to us for further clarification.
Payment Reversals:
Approved refunds will be issued through the original payment method used during the transaction.
Partial Refunds:
In some cases, partial refunds may be granted based on the extent of service completion and accordance with our agreement terms.
Timely Processing:
We understand the importance of timely refunds. While we strive to process refunds promptly, we request your patience and cooperation as it may take [number of days] for the refund to reflect in your account.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail contact@scientificscripter.com
Last updated: [20/07/23]